Privacy Policy

Welcome to SuprAlly. We are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and in compliance with applicable data protection laws.

This Privacy Policy outlines how SuprAlly ("we", "our", "us") collects, uses, discloses, and safeguards your information when you visit our website, use our mobile app, or engage with our services.

1. Information We Collect

• Personal Information: Name, email, phone, address, school details, parent/guardian name.
• Device & Usage Info: IP address, browser type, device, pages visited.
• Transactional Info: Purchases, payment details (secured), order history.
• Location Data: Used only with permission for school-specific listings.

2. How We Use Your Information

• To fulfill orders and provide customer support
• To personalize your experience
• To send updates and promotional content (opt-in)
• To improve our website and services
• To enable school-specific product listings
• To comply with legal and safety requirements

3. How We Share Your Information

We may share data with:

• Logistics providers (e.g., delivery partners)
• Payment gateways (secure & encrypted)
• Partner schools (for verified school purchases)
• Analytics/marketing tools (e.g., Google Analytics, Meta)

We do not sell or rent your data to third parties.

4. Children’s Privacy

SuprAlly is intended for parents and guardians. We do not knowingly collect data directly from children under 13. Child-related info (e.g., name, class) is collected only via parents for service delivery.

5. Data Security

We use the following measures to keep your data safe:

• SSL encryption
• Secure cloud storage
• Access control protocols
• PCI-DSS compliant payment processing

However, no system is 100% secure. We advise using strong passwords and signing out after use.

6. Cookies & Tracking

We use cookies to remember preferences, improve performance, and analyze usage. You can manage cookies via your browser settings.

7. Your Rights & Choices

You may have the right to:

• Access or correct your data
• Delete or restrict use of your information
• Opt out of marketing communications
• Request a copy of your data

Contact us at [email protected] to exercise your rights.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies independently.

9. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on this page. Continued use of our site implies acceptance.

10. Contact Us

SuprAlly Technologies India Private Limited
Email: [email protected]